Privacy Policy
Effective Date: May 25th, 2018
www.jamonessinfronteras.com (the “Site”) is brought to you by Jamones Sin Fronteras LLC (“we” or “us”). This Privacy Policy describes the types of personal and non-personal information we collect on the Site, how we use such information and to whom and under what circumstances we may disclose it. By using the Site, you agree to the collection, use and disclosure of your personally identifiable information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site.
Collection of Information
PERSONAL INFORMATION
We only collect personal information from you when you: (1) register on the Site; (2) complete a survey; (3) contact us; and (4) order products and services. This personal information may be collected from you during either online or off-line transactions or contact with us. You can refuse to supply such information, but doing so might prevent you from engaging in certain Site-related activities.
We do not and will not sell your personal information to third parties.
NON-PERSONAL INFORMATION
As part of the standard operation of the Site, we may collect certain non-personal information from you, including but not limited to your browser type, operating system, IP address and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream data.
COOKIES
We may use cookies to collect the non-personal information described above. A cookie is a small text file that may be stored on the hard drive of your computer when you access the Site. We may also use cookies to: (1) provide you with customized content and advertising; (2) monitor Site usage; and (3) conduct research to improve our content and services. You are free to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings.
These cookies are used to store information such as products in your cart, the preferred language of content, and Google analytics tracking information.
Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about your activities or preferences. If you do not wish to accept cookies in connection with Jamones Sin Fronteras, you will need to delete and block or disable cookies via your browser settings. Please note that disabling cookies will affect the functionality of certain Jamones Sin Fronteras services or notifications.
Check the “Help” menu of your browser to learn how to change your cookie preferences.
ACCESS TO INFORMATION YOU PROVIDE TO US
You may access any personal information you provide to us, correct or modify any such personal information, or direct us to make no further use of your personal information. To do so, please send an email with your request to customerservice@jamonessinfronteras.com or accessing to your account in the site by clicking on My Account menu option.
USE OF INFORMATION
We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products and services; (2) to provide you with targeted offers and advertising on the Site; (3) to contact you with information and promotional materials and offers from our company as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties; (4) to contact you when necessary; (5) to review Site usage and operations; (6) to address problems with the Site, our business or our products and services; and (7) to protect the security or integrity of the Site and our business.
DISCLOSURE OF INFORMATION
We may transfer or otherwise disclose information collected from and about you to the following entities for the following purposes: (1) to our employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers and suppliers, if the disclosure will enable any of these entities to perform a business, professional or technical support function for us; (2) to our employees, independent contractors, service providers and suppliers, to fulfill a product or service request; (3) as necessary if we believe that there has been a violation of the Site Terms of Use or of our rights or the rights of any third party; (4) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (5) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets.
Third Party Service Providers and Partners: Jamones Sin Fronteras works with third-party service providers and partners to provide payment processing, analysis, and other services, which may require them to access or use your information. If a service provider needs to access your information to perform services, they do so under instruction from Jamones Sin Fronteras, including abiding by policies and procedures designed to protect your information. To Jamones Sin Fronteras’ knowledge, our 3rd party Service Providers and Partners are in compliance with GDPR. Please email us for additional information. Please check below for a list of Jamones Sin Fronteras’ partners:
- Google Analytics – data collection and analysis – Privacy Policy
- Intuit Payments Gateway – Privacy Policy
- PayPal – payment processing – Privacy Policy
- FedEx – Privacy Policy
- Google Notification – for push notifications – Privacy Policy
- Google Adwords – for marketings ads – Privacy Policy
SECURITY
We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from Site visitors. We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure, and follow generally accepted industry-standard security technologies to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. As well, when we transmit sensitive information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
SMS MARKETING AND COMMUNICATIONS
If you opt in to receive SMS messages from Jamones Sin Fronteras, we may use your mobile phone number to send you promotional messages and transactional updates (such as order confirmations, shipping notifications, or reminders).
Information Collected
When you subscribe to SMS marketing, we collect and store the phone number you provided to deliver promotional messages, offers, and updates. Additionally, we may collect certain data about your interactions with our SMS messages, such as the time and date of your interactions, message content, and whether the message was delivered and opened.
How We Use Your Information
We may use your phone number for the following purposes:
- To send you promotional SMS messages about products, services, events, and promotions that may interest you.
- To send transactional information related to your orders, such as order confirmations, shipping updates, and customer support notifications.
- To personalize your SMS marketing experience based on your interactions with our brand and services.
Your Choices
You may unsubscribe from our SMS marketing program at any time. To opt out, reply “STOP” to any SMS message we send. You may also contact our customer support team at customersupport@jamonessinfronteras.com to request removal from our SMS marketing list.
Third-Party Providers
We may use third-party providers to facilitate the sending of SMS messages. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Message and Data Rates
Please be aware that message and data rates may apply, depending on your mobile carrier plan.
Changes to This Policy
We may update this section of our Privacy Policy to reflect changes in our SMS marketing practices. We encourage you to review this Privacy Policy periodically to stay informed of our practices.
For more details about how we handle your personal data, please refer to our full Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We may change this privacy policy from time to time. When we do, we will post the change(s) on our website. If we change the policy in a material way, we will provide appropriate online notice to you.
CONTACT US
If you have questions or concerns about this Privacy Policy, contact us at customerservice@jamonessinfronteras.com .